This warranty is non-transferable and applies only to the original purchaser.

This warranty is effective for 30 days after arrival of the product, which is defined by the tracking information provided by G&BPRO at time of purchase.

This warranty covers defects in materials and workmanship under normal use. If a defect arises and a valid claim is received within the warranty period, the Company will, at its discretion, either (1) repair the Product or (2) offer a credit towards a new Mobile Station.

• The warranty does not cover problems due to normal wear and tear, cosmetic damage, misuse, accident, negligence, or if the Product has been altered, damaged, or physically changed in any way.
• The warranty is void if the Product has been subjected to abuse, misuse, negligence, or accident.
• Cosmetic damage and normal wear and tear are not covered under this warranty.

To file a warranty claim, contact our customer support. Proof of purchase, photos and/or video evidence of the defect are required. The customer is responsible for shipping costs to G&BPRO. Repaired or replaced Products will be returned at the Company's expense. Delay or failure to report an issue promptly may void the warranty. Customer has 7 business days to report any defects or workmanship issues from date of arrival.

Each claim is evaluated on a case-by-case basis.

G&BPRO is not responsible for incidental, consequential, or special damages. In no event shall G&BPRO liability exceed the purchase price of the Product.

1. Purpose

G&BPRO stands behind the quality of its products and works with authorized wholesale partners to address verified manufacturing defects through a clear and efficient claims process.

2. Wholesale Partner Responsibility

Wholesale partners are responsible for servicing customers who purchase G&BPRO products directly from their business.

End customers should submit warranty claims to the original retailer where the product was purchased. The wholesale partner will review the claim and, when appropriate, submit it to G&BPRO for evaluation.

Wholesale partners should not direct customers to G&BPRO for refunds, replacements, or warranty claims unless specifically authorized by G&BPRO.

3. Shipment Inspection — 14 Days

Wholesale partners must inspect orders upon receipt.

Shortages, incorrect merchandise, shipping damage, or defects apparent upon delivery must be reported to G&BPRO within 14 days of delivery, along with photographs or other supporting documentation.

Claims submitted after this period will be evaluated under the applicable warranty terms rather than as a shipment discrepancy.

4. Manufacturing Defect Claims

G&BPRO will evaluate claims involving potential defects in materials or workmanship.

Wholesale partners submitting a claim must provide:

• 
  End customer's proof and date of purchase
  
• 
  Product name and/or SKU
  
• 
  Description of the reported issue
  
• 
  Clear photos and/or video demonstrating the issue
  
• 
  Any additional information reasonably requested by G&BPRO
  

Submission of a claim does not constitute approval. G&BPRO reserves the right to determine whether the reported issue qualifies as a manufacturing defect.

5. Approved Warranty Claims

For verified manufacturing defects covered under the applicable warranty, G&BPRO may, at its discretion, provide:

Replacement parts, product replacement, or wholesale account credit.

The appropriate resolution will be determined based on the nature of the defect, product availability, age of the product, and circumstances of the claim.

Unless otherwise agreed to in writing, G&BPRO does not reimburse wholesale partners at the product's retail selling price.

6. What Is Not Covered

Unless otherwise required by applicable law or a separate written warranty, coverage does not include:

Normal wear and tear; cosmetic deterioration from ordinary use; misuse or improper handling; overloading; accidental damage; unauthorized alterations or modifications; improper storage or maintenance; lost or stolen products; or damage unrelated to a defect in materials or workmanship.

7. Customer Returns & Refunds

Wholesale partners are responsible for establishing and administering their own return, exchange, and refund policies for their customers.

A refund, exchange, or other accommodation independently provided by a wholesale partner does not automatically create an obligation for G&BPRO to reimburse or credit the wholesale partner.

If the underlying product is believed to have a manufacturing defect, the wholesale partner may submit a separate warranty claim to G&BPRO for evaluation.

8. Replacement Products

If G&BPRO approves a product replacement, the replacement fulfills the approved claim and does not restart or extend the original warranty period, except where required by applicable law.

G&BPRO reserves the right to replace an approved defective product with the same product or, when unavailable, a reasonably comparable product.

9. Unauthorized Warranty Promises

Wholesale partners may not advertise, offer, or promise warranties, refunds, replacements, guarantees, or other remedies on behalf of G&BPRO beyond G&BPRO's published warranty terms without prior written authorization.

Any additional warranty, guarantee, or customer accommodation independently offered by the wholesale partner is the responsibility of that wholesale partner.

10. Final Determination

G&BPRO reserves the right to request additional documentation or require the defective product to be returned for inspection before approving a claim.

All warranty claims are subject to verification and the applicable warranty terms.

Manufacturing defect confirmed → replace the affected component when practical → replace the product when necessary → wholesale credit when replacement isn't appropriate.